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Multiple Intelligent Conversation Agent Services for Reception, Management and Integration of Third Country Nationals in the EU
Project ID
Funding Organization:
Funding Programme:
H2020-SC6-MIGRATION-2019
Funding Instrument:
Innovation action
Start Date:
01/02/2020
Duration:
36 months
Total Budget:
4,272,870 EUR
ITI Budget:
418,125 EUR
Scientific Responsible:

The objective of WELCOME is to research and develop intelligent technologies for support of the reception and integration of migrants in Europe. Unlike the majority of the projects that address the problem of migrant integration by frontends with “one-for-all” interfaces for information acquisition and services, WELCOME will offer a personalized and psychologically and socially competent solution for both migrants and public administrations. It will develop immersive and intelligent services, in which embodied intelligent multilingual agents will act as dedicated personalized assistants of migrants in contexts of registration, orientation, language teaching, civic education, and social and societal inclusion. The agents will be personalized in the sense that they will dynamically adapt their interaction behavior to the topic, given context and the profile of the interlocutor.

To provide “real-life” experience and thus deeper and swifter integration, immersive virtual and augmented reality technologies will be used. For public administrations, decision support technologies that will draw upon visual analytics and semantic reasoning techniques will be developed. To achieve its objective, WELCOME will innovate in the areas of human – multiple service-oriented agent interaction, multilingual spoken language technologies, knowledge processing, immersive personalized education and social inclusion technologies, and decision support strategies. WELCOME’s solution will be validated and its portability to different European contexts demonstrated in three pilot use cases.

Both WELCOME as a whole and its individual technologies are expected to have a very significant societal and economic impact. WELCOME counts with a highly competent Consortium of 15 partners: 6 research institutions, 3 ICT companies, and 6 entities related to migrant reception and integration. To increase its impact and dissemination, WELCOME involves the International Migrant Organization as subcontractor.

Consortium

Universitat Pompeu Fabra, Spain
Centre for Research and Technology Hellas, Greece
Charles University, Czech Republic
Brno University of Technology, Czech Republic
German Research Center for Artificial Intelligence, Germany
Sheffield Hallam University, United Kingdom
EVERIS, Spain
Nurogames, Germany
Método Estudios Consultores SLU, Spain
Mind Refuge, Germany
Kentro Meleton Asfaleias, Greece
Secretaria d’Igualtat, Migracions i Ciutadania, Spain
CARITAS Verband Hamm e.V., Germany
PRAKSIS, Greece
ISocial Foundation, Spain

Contact

Dr. Stefanos Vrochidis
(Scientific Responsible)
Building A - Office 1.4

Information Technologies Institute
Centre of Research & Technology - Hellas
6th km Harilaou - Thermis, 57001, Thermi - Thessaloniki
Tel.: +30 2311 257754
Fax: +30 2310 474128
Email: stefanos@iti.gr

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